Organization Diagnostics
EmPACT is an organization diagnostic framework that helps understand
the ‘nature’ of the psychological pact that exists
between the employee and the organization. There are six different
types of pacts that can be the basis on which employees engage
with the organization. The ‘purpose’ is to help
organizations transform and align the internal forces in line
with their business context.
While each of these pacts have a domain and universe of their
own, employees engage with elements of all the six pacts. One
or more of the six pacts will however be dominant that characterizes
the relationship. The dominant pact explains employees’
psychological position.
Three constituents within any organization determine the configuration
of the pacts. They are :
• Employees: perceptions on relevant issues and the deeper
profile;
• Organization identity: culture, norms, systems; and
• Leadership styles, beliefs, intent.
The framework, while adheres to the rigor in studying the above
three constituents in-depth, goes beyond, into understanding
their inter-relationships. Further, the study of the three constituents
and their inter-relationships are examined for, what is ‘healthy’
for the organization and what is ‘unhealthy’.
A typical study gets completed over two months with extensive
use of qualitative diagnostics methods and IT-enabled quantitative
tools. The learning is discussed and debated in a workshop setting
with the senior leadership. The workshop provides a platform
to connect with the differing natures of pacts that exists in
the organization, in the light of their business context or
environmental demands. The workshop culminates with a ‘transformation’
agenda (amongst the employees and the leadership) and a review
plan that aims to transform and strengthen the relevant pact
in line with the business context.
EmPACT is most relevant to such organizations, where the leadership
believes in organization transformation that is grounded in
a holistic perspective to understand current reality.
You have a query or require more information write to hrconsulting@bhakticonsultants.com
or pay a visit.
